Tag Archive for: Customer Summit

Two Weeks Until the 2016 Customer Summit

It’s official! We are just two short weeks away from the 2016 Customer Summit. If you have yet to let us know you’ll be joining, there is still plenty of time for you to register for this exciting professional development opportunity.

Attending the summit offers you a chance to ask all your oil analysis questions while surrounded by the best and brightest in the industry. This is your opportunity to engage with your peers and industry experts to find solutions to the maintenance pain points that plague you every day.

As a participant, you’ll take part in our dynamic sessions, tailored to fit your oil analysis needs. We’ve also scheduled some exciting events and tours to give you a chance to network with other attendees.

If you haven’t registered yet, there’s still time! Learn more about the event and register today.

We are looking forward to seeing you all on our “home turf”!

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published September 5, 2016

2016 Customer Summit Keynote: Oliver Luck

Have you registered for the POLARIS Laboratories® 2016 Customer Summit? If so, you might have noticed a highly successful NFL quarterback on our program lineup.

This year’s keynote address will be presented by Oliver Luck, a noted college athletic director, the Executive Vice President of Regulatory Affairs with the NCAA and a former Houston Oilers quarterback with five back-to-back seasons in the NFL.

Since his retirement as a NFL player, Luck has worn a number of hats including, the CEO of the Harris County-Houston Sports Authority, WVU’s Director of Athletics and, currently, the Executive Vice President of Regulatory Affairs at the NCAA.

Embracing this position, Luck has gathered together all the regulatory functions of the NCAA under one umbrella ­­– enforcement, academic, and membership affairs and the eligibility center.

An in-demand speaker on leadership and success, Luck will be sharing his own personal experience with building program champions. Trading his Oilers helmet for oil analysis, he will also touch on the benefits of compliance and the importance strong leadership has on organizational success.

If you’re interested in hearing Luck speak, be sure to register for the 2016 Customer Summit!

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published August 9, 2016

2016 Customer Summit: Featured Opportunities

We’re not lying when we say the POLARIS Laboratories® Customer Summit is a one of a kind experience. Featuring a wide variety of events and a diverse speaker lineup, we’ve taken every step to ensure that you leave our summit with all the tools and tactics to apply oil analysis best practices to your program.

Read on for a complete breakdown of what our summit has to offer!

General Sessions
From a dynamic keynote address to presentations from leaders in the industry, our general sessions are packed full of information to help you become an oil analysis program champion.

Facility Tours
As you register, you’ll have the option to choose between attending one of two different company headquarters: POLARIS Laboratories® or Allison Transmission. Both tours offer a behind the scenes look at the company’s business.

Pre and Post Summit Workshops
If you’re looking to maximize your summit experience, pre and post summit workshops, presented by our technical business consultants, are available. Whether you’re looking to learn more about advanced data interpretation or building successful metrics, we can help you with these sessions!

You’ll have the opportunity to meet and greet with industry peers.

Breakout Sessions
In between our general sessions are a number of breakout sessions led by experts in the industry. As you register, you’ll have the option of choosing which event is the best fit for your needs.

Customer Appreciation Event
The customer appreciation event will take place at the NCAA Hall of Champions, featuring a fully interactive space where visitors can compete both virtually and hands on through sports simulators, a 1930s retro-style gymnasium, a ski simulator and more.

Packed into just three days, our program offers you and your team all the information you need to transform your maintenance program. For more information on our event speakers and workshop topics, check out our schedule of events!

Register today to join us in Indianapolis September 19-21 and grow your equipment maintenance expertise with POLARIS Laboratories® this year.

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you. 

Published August 2, 2016

Register for the Customer Summit Now!

Don’t forget! The POLARIS Laboratories® 2016 Customer Summit early registration closes July 31. This is your opportunity to save $200 off of your event registration fee while signing up for a summit unlike any other you’ve ever attended.

Why register early? So you can join our all-star line-up. Learn how to build a quality oil analysis program from companies such as Cummins Filtration, Chevron, RelaDyne LLC, Aggreko, Valvoline® and even the NCAA. These industry leaders have a wealth of knowledge and expertise that can help you make a champion impact on your maintenance program.

Former NFL quarterback and current NCAA Executive Vice President of Regulatory Affairs, Oliver Luck, will deliver the keynote. An in-demand speaker on leadership and success, Luck will share his own personal experience with building program champions. Connecting college athletics with oil analysis, he also will touch on the benefits of compliance and the impact strong leaders can have on long-term organizational success.

Registering for the event is easy!

Visit our summit page to learn more about what the event has to offer and stop by our registration page to save your seat. As you register, you have the option to:

  • Add additional workshops
  • Choose which workshops you would prefer to attend
  • Choose between one of two great tour options

I know, I know. This will be a tough call! If you need any additional information to help you decide, visit our programming page.

Be sure you register soon to take advantage of this deal and secure your spot! I look forward to seeing you in Indianapolis September 19 through 21!

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you. 

Published July 9, 2016

Play Like a Champion Today

Picture this…
It’s already September which is accompanied by crisp fall air, long nights of tailgating and football. Lots of football. While your days may be consumed with heated discussion on who most has the inside track to becoming this year’s champion, there’s another type of champion we’re discussing here at POLARIS Laboratories®.

While strategic oil analysis may seem vastly different than a game of football, we believe they both require champions to ensure the job is done right. That’s why this year’s Customer Summit theme is “Champion Impact”. This unique, peer-to-peer experience is designed to help your company capture and apply the elements of a successful oil analysis program, create greater visibility for your programs and secure broader management support.

Whether you’re looking to huddle with companies that have proven successes or create a playbook to troubleshoot your own issues with a group of peers, our Customer Summit will help you maximize your oil analysis program and continue to drive operational performance.

We have coordinated every aspect of this event to best fit your team’s needs and ensure that you make the most out of your summit experience. Taking place in Indianapolis from September 19-21, this two-day, 12-session event offers a one-of-a-kind experience for your busy team.

Mixing work with some memorable fun, we’ve even coordinated a special event at the NCAA Hall of Champions, an interactive exhibit that showcases the work and sacrifices it takes to make the grade in collegiate sports. We have an exciting event planned, offering you the opportunity to network with peers and learn all about the NCAA.

Are you ready to take the next step to becoming a program champion? Check out our Customer Summit website to learn more about the agenda and topics, new pre- and post-summit workshops, the exclusive off-site tour options, hotel accommodations, fees and more. Be sure to take advantage of our early registration discount, ending July 31.

Become a program champion with your oil analysis program today. Clear your calendar in September and join us in Indianapolis at the 2016 POLARIS Laboratories® Customer Summit.

Down. Set. Hike!

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you. 

Q&A with Keynote Speaker David Cripps

Cripps-Head-ShotThe 2015 POLARIS Laboratories Customer Summit has an amazing lineup of speakers to demonstrate how oil analysis helps drive
action inside their maintenance programs.

Likewise, keynote speaker David Cripps, chief engineer for HERTA Racing, will bring a unique perspective to the summit. POLARIS Laboratories® sat down with Mr. Cripps for a preview of what’s in store for Customer Summit attendees.


POLARIS Laboratories: At what moment did you realize the money- and equipment-saving potential of oil analysis?

David Cripps: In racing, the key performance area we’re concerned with is drag, and there’s a tremendous amount of drag within the mechanical components. Lots of R&D goes into finding bearings and coatings that minimize the drag. Mostly, it’s accomplished by lowering lubricant viscosity as much as possible without lowering the life of the equipment. Oil analysis is an important piece of the process – especially when evaluating the wear on the equipment.

PL: What is the one piece of advice you wish every oil analysis user would follow?

DC: Data is king. It’s extremely important. People will acquire loads of data thinking they’ve done their job. But data processing is what’s important. You need a data reduction process – to collate it. You need to paint longer-term pictures, to refine the data.

PL: What’s the best oil analysis “save” you have experienced?

DC: That’s actually a story I’m going to talk about during the Customer Summit. I don’t want to give too much away, but I’ll give you a quick preview: Assume nothing.

PL: How did you end up coming to Indianapolis, and what do you think of the city?

DC: [Former IndyCar driver] Dick Simon personally invited me to work for him in Indy. He was a great guy and he had a growing racing team. That’s when I began laying down roots in the city. 20 years later, Indianapolis has changed a lot. It’s an impressive, well-run city. The downtown went through a huge renovation, and now it’s a clean, attractive place people want to hold events at, like this summit. The city is more than just racing – there’s a good cross-section of business with a little bit of everything.

Hear more from David Cripps during the 2015 POLARIS Laboratories Customer Summit. Register for the summit before July 16 and save $200. 

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you. 

Published July 6, 2015

The 2015 Customer Summit

Tailor made to address your biggest challenges

If you’ve ever had anything custom made, you know the feeling. It fits like a glove and meets your needs. It helps you get the job done—and done right. The fact is, there’s inherent value in having something made especially for you or with you in mind.

Imparting this kind of tailor-made value is our goal with the 2015 POLARIS Laboratories® Customer Summit. Sporting the theme, “Driving Action,” this summit will use both our day-to-day experience working with our customers and feedback from our customers to address the topics and challenges YOU—our customer—say are most important. Whether you’re a reseller, distributor, OEM or end user, you’ll find the information, insights and ready-to-implement strategies you need to extend equipment life, increase uptime and realize cost savings.

More detailed programming information about this exclusive, customers-only summit (October 5-7 at the Conrad Hotel in Indianapolis) is available online. For now, I’d like to share with you some of the key takeaways you can expect in October.

First, we’ve structured some of the topical sessions along three tracks—Program Management, Contamination Control and Program Execution. Within the three tracks, we’ll target common concerns, problem areas and frequently asked questions. While you’ll hear from members of our POLARIS Laboratories® team, you’ll also learn from customers just like you who are achieving success with their oil analysis programs. Customers sharing their insights, strategies and successes are what will really set this meeting apart from other conferences you might attend this year.

Here are just some of the program highlights you can expect in October:

Structuring your oil analysis program to fit your needs – Learn how to customize and follow a systematic oil analysis program that considers your organization’s strengths and weaknesses and helps meet your objectives.

Increase equipment uptime – Know and understand which oil analysis recommendations are “musts” and which ones you can schedule for a later time. Finding the right balance about when to take action will help maximize equipment uptime.

Calculate and assess your return on investment – Gain insight into how you can calculate a reliable ROI for your oil analysis program. We’ll show you how in this highly anticipated, must-attend presentation.

Move from preventive and reactive to predictive and proactive – If the 2015 Customer Summit has an overall theme, this might be it. Nearly every successful oil analysis program is more predictive and proactive than anything else. You’ll learn strategies for moving your program beyond short-term, reactive fixes to actions that are forward thinking, reducing the likelihood of equipment damage and increasing profitability.

Take a proactive step now. Register for the summit today – or at least by May 15 – and save $200.

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you. 

Published March 10, 2015