CURRENT CUSTOMERS
If you are a current customer and need to contact customer service for assistance or report clarification, you can submit the form or contact us by emailing custserv@eoilreports.com.
Customer Service
Email: custserv@eoilreports.com
Call: +1.317.808.3750
Monday thru Friday, 7:30 a.m. – 7 p.m. ET
Latin America Customer Service
La información de contacto de nuestro departamento de atención al cliente dedicado de América Latina:
Correo electrónico: servicela@eoilreports.com
Teléfono: +1.317.808.3750 y presione 2
WhatsApp: +502 3093 6466
Monday thru Friday, 8:00 a.m. – 5:00 p.m. CST
Data Analysis
Email: da@eoilreports.com
Call: +1.317.808.3750
Monday thru Friday, 7:00 a.m. – 12:30 a.m. ET
NEW CUSTOMERS
Fill out the contact form if you have:
- A large fleet or large set of equipment (more than 10 assets) and are interested in starting a fluid analysis program with us or are in need of more information on our testing and services
- A request for customer service (you can also email custserv@eoilreports.com)
Quick Start a Program
If you are looking to test less than 10 pieces of equipment and would like to request a self-service account or to view our individual test package pricing, click below.
GLOBAL LABORATORY
LOCATIONS
Corporate Headquarters
7451 Winton Drive
Indianapolis, IN 46268
Salt Lake City
3060 W. California Avenue, Suite B
Salt Lake City, UT 84104
Houston
10910 W. Sam Houston Parkway N.,
Suite 700
Houston, TX 77064-6314
Edmonton
5140 75th Street
Edmonton, Alberta Canada T6E 6W2
Poznań
ul. Rubież 46H, 61- 612
Poznań, Poland
Guatemala
Calzada Atanasio Tzul 22-00 zona 12, 01012
Centro Empresarial El Cortijo II, Ofibodega 319
Guatemala City, Guatemala
Bogotá
Km 3,4 vía Bogotá-Siberia
Centro Empresarial Metropolitano
Bodega 21, Módulo1, Cota, Cundinamarca,
Bogotá, Colombia
TESTING LIST
POLARIS Laboratories® offers more than 100 tests to help our customers predict maintenance, extend equipment life and increase reliability. All laboratory testing complies with ASTM standards and is conducted in our ISO 17025-accredited laboratories.
Click to see our complete list of available oil, coolant, diesel, grease and specialty tests along with the ASTM method, units of measure, sample amount required and laboratory location TAT capabilities and rush requirements.