Our customer experience and support team is an extremely important part of the services POLARIS Laboratories® provides to our customers. Customer Experience/Support technicians interact with customers on behalf of POLARIS with regards to account set up and support, online store orders, new user account access, training and other support areas.
As a fluid analysis laboratory, our team of laboratory technicians are essential to our timely laboratory turnaround time for getting lab test results back to our customers.
Using state-of-the-art laboratory testing equipment, our laboratory technicians are responsible for running standardized tests on oil, coolant and diesel fuel samples.
Reliability Data Analysis
POLARIS Laboratories’ team of data analysts are responsible for analyzing and interpreting the results of laboratory testing to provide maintenance recommendations back to our customers. Our data analysts also serve as a resource for customers to provide additional explanation of results and recommendations.
As POLARIS Laboratories® continues to increase our internal software and application development to better our customers’ experience, our team of application developers are responsible for developing software applications to meet customer needs. Application Developers develop technologies and deployment tools using react.js and node.js and others, and function in an Agile Development process.
Building a Culture
We strive to provide a culture of inclusion and diversity. We value the unique perspectives of our employees and are constantly working to create an engaging work environment. POLARIS Laboratories® has even been recognized as a finalist in the 2014 Healthiest Employers, awarded by the Indianapolis Business Journal.
To learn more about our team, check us out on:
Grow with Us
As POLARIS Laboratories® continues to grow, our employees are growing along with us. When you join our team, we provide opportunities to develop your skills, reward and encourage your ideas and prepare you for growth in your position and career.
BENEFITS & PERKS
Medical Benefits and Insurance
We’ve got your health care covered. Full-time employees are eligible for full medical benefits including dental and vision and can participate in a tax-free Health Savings Account (HSA) with a company match of up to $50/per paycheck. In addition, POLARIS offers short- and long-term disability programs as well as additional life insurance, critical illness and hospital indemnity coverage. POLARIS Laboratories® also provides a $25,000 life insurance policy to all eligible employees at no cost.
Focus on Wellness
POLARIS Laboratories® provides associates with opportunities to improve their physical and mental wellness. Employees are provided fresh fruit in break rooms, an on-site fitness facility at the headquarters location in Indianapolis as well as mental health resources.
Work/Life Balance with Paid Time Off
POLARIS Laboratories® employees at all levels receive flexible paid vacation and personal time off and paid holidays (international holidays are included for global employees).
All POLARIS Laboratories® employees are eligible to open a 401(k)-retirement account in which the company matches 1-2% of your monthly contributions and a 50% match on 3-4%. POLARIS provides a yearly consultation to discuss 401(k) status and investments with our financial planning/retirement partner to help you prepare for your financial future.
Education Tuition Reimbursement
Advancing your education and career through tuition reimbursement is available for full-time employees for educational classes or certification programs to expand their education in support of their career at POLARIS.
A diverse company and employee culture plays a significant role in the POLARIS Laboratories® workplace. We provide complimentary coffee and soda machine and host lunch cookouts and pancake breakfasts quarterly at the headquarters in Indianapolis. In addition, POLARIS employees enjoy a summer employee outing, celebrations of diversity, Holiday festivities and fun as well as charity donation drives.
Referral Bonus Opportunities
A referral bonus of $1,000 is available for associates who complete a job referral.