New Breakout Session Track
Feedback from previous summits says you want to bring more of your team to learn basics of fluid analysis. We’ve added a session track focused on information to help the newest members of your team – but maintenance veterans will pick up best practices and time-saving tips, too.
We’re investing in our HORIZON data management platform like never before. New interfaces, features and customizations will be ready for use in the fall of 2021 – attend the 2021 Customer Summit and learn all you need to know about where we’re going.
Classroom lectures can’t substitute hands-on learning. Whether it is demonstrating fluid sample collection or workshops to help you run reports and update equipment lists, the 2021 Customer Summit will get you involved as much as possible.
Focus on Connectivity
The presence of telematics and network interfaces grows every year. We’re focused on hosting connectivity partners to help you integrate HORIZON and fluid analysis to save time, money and equipment.
Indianapolis Facility Tour
While this popular feature has been a part of every Customer Summit, the tour has never been the same. We continuously implement Lean laboratory practices to provide the most value to our customers, which changes our work processes, expands testing capabilities and upgrades technology. Come see how we’ve grown.
We always keep our eyes out for industry experts and customers with stories to share, and now we’ll have double the pool of prospective speakers. You’ll also hear from our own subject matter experts on reliability, fluid types and HORIZON improvements and updates.
Virtual conferences have been a good substitute when travel wasn’t possible, but nothing replaces face-to-face communication and networking. We will make the 2021 Customer Summit a safe and responsible event by complying with state and federal requirements for group meetings and travel.