Building a Partnership
At POLARIS Laboratories® our goal is to work with you to build a healthy and successful fluid analysis program. We do this by viewing our business relationships as partnerships, not transactions. While we supply fluid analysis testing, our main objective is to help you and your business’s maintenance program succeed.
We support this objective by providing our partners with all of the tools, resources and support they need to build a profitable program. Like all partnerships, this relationship has to go both ways. While POLARIS Laboratories® HORIZON® management tool can provide insights into your program health, it is the role of the customer to run the reports and act upon any abnormalities.
The greatest tool we offer is our account managers. More likely than not, you’ve communicated with your account manager about your program sometime in the last month. These individuals are prepared to help you make pivotal decisions about your program structure and testing. Communicating with these knowledgeable individuals is an essential part of building a successful partnership.
Another way we build partnerships is through our private label programs. These relationships help us support our customer’s programs, giving them the confidence of knowing their own client’s analysis will be done at the highest level of quality.
If you’re interested in building a partnership with POLARIS Laboratories® or have any questions about how we can help you improve your already existing program, please feel free to contact us.
Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.