Spend Minutes Today: Save Hours Tomorrow

In today’s world, everyone wants to get more done in less time, and the HORIZON® technical library can help you do just that. It doesn’t matter if you started fluid analysis sampling today or have been looking at reports your entire career, we’ve created 100+ videos and informational documents to help you maximize your HORIZON experience and get the most out of your sample data.

For Beginners

The “How To” section is great for beginners (though veterans may discover a few tips while they’re there). These instructions focus on the nuts-and-bolts of fluid analysis – collecting samples, filling out labels and reading reports. You can learn the basics quickly, so you can get back under the hood.

Mastering Your Data

HORIZON is designed to be intuitive to new users, but its free-form fields may take time to master through trial-and-error. Skip ahead by exploring the technical library and take advantage of the resources available to you. There are 12 different instruction sets just to help you run the management report features! Each one will save you time (and sometimes, headaches) filtering and sorting spreadsheets, and they can be scheduled to run automatically to save time in the future, too.

Turning Results into Action

Finally, the technical library has detailed information specific to the fluids we test and best practices for fitting fluid analysis into your maintenance programs. Our OMA and CLS-certified staff collected their thoughts from decades of testing and consultation to help you turn your sample results into maintenance recommendations and program improvements.

The best part? The technical library is available 24/7 in HORIZON. Log in today and start saving time tomorrow.

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published December 26, 2017

The “Aha!” Moment: How to Track Your ROI

It’s safe to say it’s every company’s goal, no matter what industry, to see a positive return when investing money. Investing in a fluid analysis program is no different. HORIZON® has a feature that allows you to track the action taken based on your sample recommendations. This feature also allows you to see an estimated cost savings vs. running to failure for each action taken. Customize the Action Taken Summary Report with date ranges, severities and fuel types and the report will give you a summary of your actions and cost savings for a given period. Using this report, you can provide your upper management with the ROI of your fluid analysis program.

For more information on how to use the Action Taken feature in HORIZON:

The “Aha!” moment: The Fleet Maintenance Director of a global logistics company tracked the action taken in HORIZON® based on the sample recommendations and discovered the company saved more than $650,000. The company only invested just more than $14,000 in a fluid analysis program. That’s a 45:1 ROI!

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published December 19, 2017

Tips For Getting Your Sample Results Timely

We know how important it is to get your sample results back in a timely manner. Once we receive your package, we strive to achieve a sample turnaround time of 1 to 2 business days for most routine oil, diesel and coolant testing. If you haven’t received your sample results within a week, please contact us. Your customer service team is here to help! If you are concerned with not receiving your results, there are several factors that come into play.

Where in the world is your sample? (quite literally)

A good place to start is to make sure your package containing your sample was delivered to our laboratory. Here are a few tips on shipping, depending on which service you choose:

  • UPS or FedEx: If you sent your package via one of these services, check to see the status using the carrier website. UPS and FedEx deliver packages right to our laboratory doors several times a day and we sign for all packages received.
  • United States Postal Service (USPS): This service does not track deliveries to our door. Their tracking service will show when the package was delivered to the post office, but it may take significantly longer to process our packaged mail for pickup.

The best way to ensure your samples have been received is to be proactive with your HORIZON® account and set up alerts for when your samples are logged and are awaiting laboratory testing. Setup up this alert under “My Settings” and know exactly when your sample arrives. Check out the video tutorial in the HORIZON technical library, it demonstrates how to setup real-time, daily or weekly summary Sample Receipt Alerts.

You’ve confirmed we have your sample in our laboratory, what else could it be? 

  • Make sure your HORIZON account is activated and you have set up your password (your welcome email might be stuck in your email spam filter.)
  • Ensure we have the correct email address on file, there might have been an error due to a typo in your email address when processing your sample.
  • Double check to see if you have access to the account the sample was logged in to.
  • For various reasons, your sample may have been placed on hold and you did not receive the email notification (samples are only held for 30 days, so don’t wait to contact us!)

Please contact us to check in on your sample and sample results and we will do our best to assist you.

4 Reasons to Start the New Year Right

2018 is just around the corner, start off on the right foot and re-start your fluid analysis program.

If you aren’t doing fluid analysis, you should be. And you should be doing it with POLARIS Laboratories®.

We provide insights into your maintenance by testing your equipment’s engine oil, hydraulic oil, coolant and diesel fuel. Extend your drain intervals to save money in your maintenance budget by starting fluid analysis program with us. I’ve highlighted four key reasons to start your year off with POLARIS Laboratories®:

  1. Sampling on The Go: The HORIZON® mobile app places the power of the web data management application in the palm of your hand. The app allows you to quickly submit sample data and read reports from mobile devices.
  2. DataConnect: Conveniently have all your data in one system with an automatic import of your HORIZON sample data into your own data system.
  3. Trusted Laboratory: POLARIS Laboratories® is accredited in accordance with the requirements of ISO 17025:2005.
  4. 24-Hour Assistance: Our customer service representatives and data analysts are available 24-hours a day, Monday through Friday to assist you.

Learn more about managing an effective fluid analysis program by partnering with POLARIS Laboratories®.

Ready to get started? Fill out this form and we will contact you.

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published December 5, 2017

Compliance is Key

Being compliant is not only important to properly manage your PM’s, but also to uncover issues within the equipment before it becomes catastrophic. Compliance is key when it comes to managing an effective fluid analysis program.

Not taking a timely sample from each actively-used equipment will lead to performance issues and potentially downtime, which will result in more expensive repair costs and lost revenue.

Samples should be taken on time and while the equipment is in use to get the most accurate assessment of the overall health of the equipment. This will lead to extended equipment lifespans and more uptime and savings, increasing your overall ROI.

One way to ensure your program is compliant and you’re getting the most out of your ROI is by participating in a Program Review. We take your existing data and compare it to our recommendations and industry averages to give you a clear look at the compliance of your program.

The Program Review looks at:

  • Component Compliance – How many components do you have on file and, of those, how many are you actively sampling?
  • Frequency Compliance – How frequently are you submitting samples?
  • Sample Severity – How many of your samples fall into a high-severity ranking?
  • Shipping Time – What is the average time it takes for us to receive your samples?
  • Goals, Tools and Training – Are you getting the most out of the available trainings and technology?

For more information, check out our Blog on Program Reviews.

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published November 28, 2017

 

Battle of Base Number Testing: D2896 vs. D4739

We have two ASTM Base Number analysis testing methods: D2896 and D4739. D2896 measures the Total Base and includes all sources of Base Number including detergent, dispersant, antiwear and antioxidant additives. On the other hand, D4739 measures the ‘hard base’ such as that from over-based detergents.

What’s the difference?

In addition to ASTM D2896, the Total Base Number of a lubricant can be tested by the procedure detailed in ASTM D4739. There are subtle, yet important differences to consider when looking at Total Base Number data from each. 

Click here to learn more.

 

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published November 21, 2017

Improve Turbine Reliability

For turbines, unexpected downtime is not an option. The importance of this component makes reliability essential. Partnering with the right fluid analysis program, you can not only reduce downtime but also extend your turbine’s drain intervals.

Improve Your Equipment Reliability:

Turbine reliability is critical for any energy generating unit. The importance of the component to your business makes unexpected downtime unacceptable. Many plant managers move to scheduling turbine maintenance to ensure reliability.

Increase Your Savings:

There’s no way around it – turbine failure is always expensive. Planning your maintenance with a POLARIS Laboratories® program gives you the chance to extend drain intervals and perform maintenance before failures occur.

Extend the Life of Your Equipment:

The best way for you to analyze the health of your turbines is through fluid analysis. By monitoring turbine fluids, you can ensure lubrication meets the standards for the extreme working conditions of your components.

The key to improving the health of your turbines is by building a partnership with a strong fluid analysis laboratory capable of addressing common pain points. At POLARIS Laboratories®, we work every day to be that laboratory. We want to do more than provide you with a service. We want to provide you with the tools you need to succeed. Contact us at getstarted@polarislabs.com to start the partnership.

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published November 7, 2017

Need a little more uptime in your life?

Having a strong reactive maintenance program is great if you’re ok with constantly being one step behind your machines. No matter what– equipment will eventually break down, but it is possible to predict those breakdowns and plan maintenance around your own schedule. A healthy oil analysis program can help you easily address the maintenance challenges you experience every day.

To learn about the difference between an effective and an ineffective maintenance program, download this help sheet.

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published October 17, 2017

Ensure Your Compressors are Operational

While compressors may not be the most costly piece of equipment, they are critical to production. Building a strong partnership with a reputable fluid analysis laboratory is a good way of ensuring continued uptime.

Read this solution sheet to learn how you can protect your industrial components, improve equipment reliability, increase savings and extend equipment life.

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published October 3, 2017

5 Reasons for Changing Diesel Fuel Distillation

POLARIS Laboratories® is changing the way we test the distillation of diesel fuels to provide quicker, more reliable results. The switch from ASTM D86 to ASTM D7345 will go into effect Autumn 2017.

Our laboratories have utilized ASTM D86 since we first started offering diesel fuel analysis. This method was established in 1921 and has been widely employed in the petrochemical industry. As with all tests, it has certain limitations in regards to the amount of sample required and the time it takes to perform. Automation has certainly helped over the years, but now more accurate, reliable and timely options exist.

ASTM D7345 Standard Test Method for Distillation of Petroleum Products and Liquid Fuels at Atmospheric Pressure (Micro Distillation Method) was recently approved for use in ASTM D975 Standard Specification of Diesel Fuel Oils. POLARIS Laboratories® has chosen to switch to this new method to better serve our customers.

1.    Accurate Results

ASTM D7345 shows certain advantages over ASTM D86, notably in the reproducibility of results. While some bias does exist between the two methods, this has been measured by ASTM and formulas are given to remove any of this bias. This means our customers should not see any significant difference in results.

2.    Reliable Data

By investing in new technology, POLARIS Laboratories® continues to ensure our service provides quality of results, and the reproducibility of ASTM D7345 is better than that of ASTM D86.

3.    Timely Analysis

POLARIS Laboratories® recognizes that time constraints are even more critical in today’s business practices. Even better, the analysis can be completed in a fraction of the time of the conventional ASTM D86 analysis.

4.    Efficient Sampling

ASTM D7345 requires only a tenth of the sample requirement of ASTM D86, which leaves more fuel available for follow-up testing.

5.    Improved Capabilities

ASTM D7345 allows for the analysis of B100 Biodiesel blends, something simply not possible under ASTM D86. As more of our customers adopt Biodiesel blends, POLARIS Laboratories® will be able to meet their testing needs.

 

 

With so many advantages to our customers, it was a simple choice to adopt the new distillation method over a method close to a century old. We will strive to continue to offer improvements so we can provide the most accurate, reliable and timely test methods possible.