POLARIS Laboratories® Expands into South America Market

POLARIS Laboratories® is excited to announce our seventh laboratory location is officially open for testing. As POLARIS Laboratories® continues to grow in the global marketplace, we will now serve South America customers through our newest laboratory facility in Bogota, Colombia. Through this new laboratory, we are able to provide fluid analysis services to the same markets where our customers are growing.

Services Offered

Routine oil testing will be available at the Colombia location for the following industries:

  • Automotive Transport
  • Construction
  • Industrial
  • Mining
  • Power Generation

Data Management Abilities

Because our HORIZON® data management system and mobile application are available in more than 12 languages, it has been very well-received in the existing South America market. Our customers value seeing the condition of their fluid analysis program from a 10,000-foot view before diving in close to review the details that form the bigger picture. No other laboratories in the South America market offer such a complete package of proven impact, uptime and savings.

Laboratory Location Information

POLARIS Laboratories® Bogotá
Km 3,4 vía Bogotá-Siberia

Centro Empresarial Metropolitano
Modulo1, Bodega 21, Cota

For customers interested in setting up the Colombia laboratory location as part of their fluid analysis program, our team can be reached via email at servicela@eoilreports.com or WhatsApp at +502 3093 6466.

Click here to see the full press release.

Haga clic aquí para ver el comunicado en español.

 

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published October 7, 2020

COVID-19 Readiness at POLARIS Laboratories®

At this time, we are operating laboratories as usual and will communicate if there are any changes or if we temporarily close any laboratories.

Like you, we have spent the last several weeks learning about the COVID-19 (Coronavirus) and how it is impacting our world.

We’ve prioritized ensuring the health and well-being of our employees and their communities with the importance of continuing to provide our customers timely service and vital maintenance information. That has been at the core of all our conversations.

With that in mind, we have implemented a plan in each of our facilities, which will only advance precautionary measures if a POLARIS Laboratories® employee tests positive to the virus (or been in contact with someone who has) or local health departments or state/federal government guidelines call for stricter measures to keep employees and customers safe.

In the Event a Laboratory Needs to Close
Through operating seven global laboratory locations, POLARIS Laboratories® operates under the idea of One Laboratory, Multiple Locations, meaning customers receive the same customer service and data support no matter what laboratory performs the testing. Even if one laboratory closes for safety measures, samples will be re-routed to the next closest laboratory until the affected location resumes normal operations.

We’re Still Here to Help You
As it relates to accessing and supporting our HORIZON® data platform, our application development and customer service teams are prepared to ensure all technology operations and support functions remain accessible during these times:

  • We have contingency plans in place to ensure service and support can be provided in the event of any facility closing.
  • Each employee has remote access capabilities to operate through secure connections to ensure data privacy.
  • We will continue to provide customer service and data analysis support when you need it.

Supplies and Test Kit Ordering
We have not received notification of any supplies or products being on back-order or companies on standby. So, we will continue to promptly fulfill all orders received.

During these challenging times, we are well positioned to meet your needs and help you access results and information to help you save more of your equipment. If you are seeking something more, less or different, please share your needs and we’ll be sure to provide the information you need. Contact your account manager or the POLARIS Laboratories® customer service team for assistance.

Thanks for your continued support and understanding. POLARIS Laboratories® values our business partnership and we’ll be here to continue serving you during these evolving times.

Wind Systems Magazine: How POLARIS Laboratories® helps extends the life of turbines

Lubricants are important in many industries where friction ranges from being inconvenient to financially disastrous. Making sure parts run smoothly is paramount when it comes to the smooth operation of a wind farm, and POLARIS Laboratories®, with locations around the globe, works to ensure friction and its related forces don’t impede the production of energy.

Check out POLARIS Laboratories® profile article in the November 2019 issue of Wind Systems Magazine:

Click to read the article: Extending the Life of a Turbine

POLARIS Laboratories® Expands Testing Capabilities

It’s here: Grease Analysis!

We’ve officially expanded our suite of fluid testing and analysis capabilities to include grease – and you can start testing today. Grease analysis with POLARIS Laboratories® means:

  • Cost-effective condition monitoring
  • Eliminate unplanned, costly downtime
  • Optimize your grease intervals
  • Easy-to-use sampling devices – which need less than two grams of grease
  • Complete picture of your equipment’s reliability

View the complete press release here.

Learn more
POLARIS Laboratories® is hosting a free training webinar on July 30. Attend this webinar and learn more about grease testing and why you should add it to your program.

The Missing Link: Grease Testing & Analysis
Tuesday, July 30, 2019 | 11 a.m. ET

Contact your account manager or complete our Contact Us form to start testing your grease today!

NEWS: POLARIS Laboratories® Celebrates Milestone

POLARIS Laboratories® Celebrates 20th Anniversary

The company announces its 20th anniversary as the industry leader in fluid analysis, maintenance and reliability services.

INDIANAPOLIS – Two decades ago, POLARIS Laboratories® opened its doors as small laboratory in Greenwood, Indiana with a focus primarily on oil analysis. Since 1999, the company has continued to provide customers with information, resources and maintenance recommendations from fluid analysis laboratory results. Now, in its 20th year as an industry-leading provider of maintenance and reliability services, POLARIS Laboratories® has advanced its testing capabilities to include coolant, diesel fuel and grease and provided innovative data management and technology solutions to meet and exceed customer expectations.

“POLARIS Laboratories® has experienced remarkable growth and development over the past two decades and we thank our customers for partnering with us,” said Bryan Debshaw, chief executive officer, POLARIS Laboratories®. “Looking toward the future, our focus will remain on offering innovative solutions, advanced specialty testing and customizable test packages for our customers to help them save more of their equipment.”

View the full press release.

POLARIS Laboratories® + Reliable Plant 2018

POLARIS Laboratories® experienced succesful networking and visibility at the NORIA Reliable Plant Conference and Exhibition April 17-19. The conference welcomed hundreds of lubrication, oil analysis and maintenance professionals to Indianapolis. POLARIS Laboratories® was proud to be a premier sponsor of the event and provided many opportunities for attendees to network and learn about proven fluid analysis services.

The pre-conference workshop, Identifying the Causes of Contamination and the Actions That Mitigate Them, presented by POLARIS Laboratories® technical business consultants, Randy Clark and Henry Neicamp, proved to be a great success.  The workshop dived deeply into what causes fluid contamination and the actions to take to reduce equipment maintenance costs.

Contamination control also was the focus of four POLARIS Laboratories®-sponsored learning sessions during the conference taking place on Tuesday and Wednesday of the conference. Each of these learning sessions sparked interest in many of the conference attendees and resulted in a high attendance rate.

The POLARIS Laboratories® facility tour brought more than 60 Reliable Plant attendees to our Indianapolis laboratory location to tour our state-of-the-art, accredited laboratory, participate in a discussion panel and engage in timely networking. Reliable Plant attendees arrived at the POLARIS Laboratories® facility Wednesday evening and were guided, by our Chief Executive Officer, Bryan Debshaw, through our laboratory facility and office space. Attendees learned the ins and outs of how our laboratory and support operations help our customers achieve greater maintenance success and save more of their equipment.

We would like to thank all the Reliable Plant attendees who participated in one of our sponsored conference opportunities! If you’re interested in learning more about how our fluid analysis services can reduce maintenance costs and generate proven results contact us!

POLARIS LABORATORIES® expands North American sales team

Michael Wells will serve as national account manager handling key account management and acquisition

INDIANAPOLIS – POLARIS Laboratories® is pleased to announce an addition to its national sales team. Michael Wells has re-joined the company as National Account Manager. Based out of Houston, Texas, Wells will concentrate his efforts on national accounts within North America.

Wells returns to POLARIS Laboratories® with more than 30 years of industrial fluid analysis experience and account management – including eight years at POLARIS Laboratories®.

“Michael has generated proven results helping companies increase equipment uptime and reduce maintenance costs,” said Brett Minges, POLARIS Laboratories® vice president of sales. “I’m confident Michael’s knowledge, experience and timely insights will continue to improve and grow our customers’ fluid analysis programs.”

Before re-joining POLARIS Laboratories®, Wells served in sales and business development roles at BureauVeritas and AllFuel Services and previously was a territory sales manager at POLARIS Laboratories®.

To learn how fluid analysis reduces your equipment maintenance costs and drives overall business performance, contact mwells@polarislabs.com.

View Full Release

20 Minutes With… Robin McNabb

Our data analysis manager, Robin McNabb, was recently interviewed for TLT magazine’s “20 Minutes With…” segment. Access the full article here.

 

 

POLARIS Laboratories® Remembers Its Co-Founder, Chairman

Don Woods was a technology pioneer and leader in the oil analysis industry for more than 35 years

INDIANAPOLIS – An influential figure in shaping the importance and growth of the oil analysis industry died suddenly on July 2. Don Woods co-founded and served as chairman and chief information officer of POLARIS Laboratories® since 1999. Under his constant leadership, the company grew into one of the largest independent global oil analysis laboratories. Woods was 59.

The Pendleton native was a Purdue University graduate, where he holds a Bachelor of Science degree in computer technology. That education helped Woods become the pioneer of information technology systems development and integration specific to the oil analysis industry. Woods broke into the industry as Information Systems Manager for Lubricon, where he worked for 18 years. In April 1999, he co-founded POLARIS Laboratories®, which he guided for more than 17 years. In addition, Woods was twice nominated for the Ernst & Young Entrepreneur of the Year Award.

“Don was an inspirational leader who was truly valued and cherished not just as a company leader but also as a friend and mentor by each and every employee who ever worked at POLARIS Laboratories®,” said Bryan Debshaw, POLARIS Laboratories® chief executive officer. “He not only helped set the industry standard for developing cutting-edge technology solutions, but also for providing the best service possible to our customers, and that’s what we will continue to do in his memory.”

At the onset of his career in 1980, Woods expertise in designing laboratory information management systems (LIMS) soon produced the industry’s first software-based data evaluation, flagging and reporting system. The LIMS concept also has provided the foundation for an extremely successful “one-laboratory, multiple locations” business model POLARIS Laboratories® has proven to be extremely efficient. He also oversaw the evolution of the company’s technology efforts with the industry’s first full-service mobile app for iPhone in 2015 and a complementary version for Android in 2016.

POLARIS Laboratories® will continue to be led by its two surviving owners, Bryan Debshaw and Jeff White, chief science officer, along with the company’s executive management team combining for more than 150 years of experience.

Woods is survived by his wife Jennifer and his two daughters, Alexandra and Samantha.

 

New European Collection & Shipping Points

National Collection Points now available in UK, Belgium & Germany

POZNAN, POLAND – POLARIS Laboratories® Europe now offers National Collection & Shipping Points in the United Kingdom, Belgium and Germany. These collection points allow fluid analysis users in these countries to easily send their samples to a local address for transit to the laboratory in Poland.

Samples received at these hubs will be consolidated on a daily basis, shipped overnight to the laboratory and tested the next day. This greatly reduces the cost of shipping individual or small batches of samples to Poland without increasing the shipping time.

To find out more information on this new service or discuss your Fluid Analysis requirements in Europe, please contact Gwyn Simmonds on +44 (0) 7766 073860 or at gsimmonds@polarislabs.com.