Spend Minutes Today: Save Hours Tomorrow

In today’s world, everyone wants to get more done in less time, and the HORIZON® technical library can help you do just that. It doesn’t matter if you started fluid analysis sampling today or have been looking at reports your entire career, we’ve created 100+ videos and informational documents to help you maximize your HORIZON experience and get the most out of your sample data.

For Beginners

The “How To” section is great for beginners (though veterans may discover a few tips while they’re there). These instructions focus on the nuts-and-bolts of fluid analysis – collecting samples, filling out labels and reading reports. You can learn the basics quickly, so you can get back under the hood.

Mastering Your Data

HORIZON is designed to be intuitive to new users, but its free-form fields may take time to master through trial-and-error. Skip ahead by exploring the technical library and take advantage of the resources available to you. There are 12 different instruction sets just to help you run the management report features! Each one will save you time (and sometimes, headaches) filtering and sorting spreadsheets, and they can be scheduled to run automatically to save time in the future, too.

Turning Results into Action

Finally, the technical library has detailed information specific to the fluids we test and best practices for fitting fluid analysis into your maintenance programs. Our OMA and CLS-certified staff collected their thoughts from decades of testing and consultation to help you turn your sample results into maintenance recommendations and program improvements.

The best part? The technical library is available 24/7 in HORIZON. Log in today and start saving time tomorrow.

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published December 26, 2017

The “Aha!” Moment: How to Track Your ROI

It’s safe to say it’s every company’s goal, no matter what industry, to see a positive return when investing money. Investing in a fluid analysis program is no different. HORIZON® has a feature that allows you to track the action taken based on your sample recommendations. This feature also allows you to see an estimated cost savings vs. running to failure for each action taken. Customize the Action Taken Summary Report with date ranges, severities and fuel types and the report will give you a summary of your actions and cost savings for a given period. Using this report, you can provide your upper management with the ROI of your fluid analysis program.

For more information on how to use the Action Taken feature in HORIZON:

The “Aha!” moment: The Fleet Maintenance Director of a global logistics company tracked the action taken in HORIZON® based on the sample recommendations and discovered the company saved more than $650,000. The company only invested just more than $14,000 in a fluid analysis program. That’s a 45:1 ROI!

Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published December 19, 2017

Tips For Getting Your Sample Results Timely

We know how important it is to get your sample results back in a timely manner. Once we receive your package, we strive to achieve a sample turnaround time of 1 to 2 business days for most routine oil, diesel and coolant testing. If you haven’t received your sample results within a week, please contact us. Your customer service team is here to help! If you are concerned with not receiving your results, there are several factors that come into play.

Where in the world is your sample? (quite literally)

A good place to start is to make sure your package containing your sample was delivered to our laboratory. Here are a few tips on shipping, depending on which service you choose:

  • UPS or FedEx: If you sent your package via one of these services, check to see the status using the carrier website. UPS and FedEx deliver packages right to our laboratory doors several times a day and we sign for all packages received.
  • United States Postal Service (USPS): This service does not track deliveries to our door. Their tracking service will show when the package was delivered to the post office, but it may take significantly longer to process our packaged mail for pickup.

The best way to ensure your samples have been received is to be proactive with your HORIZON® account and set up alerts for when your samples are logged and are awaiting laboratory testing. Setup up this alert under “My Settings” and know exactly when your sample arrives. Check out the video tutorial in the HORIZON technical library, it demonstrates how to setup real-time, daily or weekly summary Sample Receipt Alerts.

You’ve confirmed we have your sample in our laboratory, what else could it be? 

  • Make sure your HORIZON account is activated and you have set up your password (your welcome email might be stuck in your email spam filter.)
  • Ensure we have the correct email address on file, there might have been an error due to a typo in your email address when processing your sample.
  • Double check to see if you have access to the account the sample was logged in to.
  • For various reasons, your sample may have been placed on hold and you did not receive the email notification (samples are only held for 30 days, so don’t wait to contact us!)

Please contact us to check in on your sample and sample results and we will do our best to assist you.

4 Reasons to Start the New Year Right

2018 is just around the corner, start off on the right foot and re-start your fluid analysis program.

If you aren’t doing fluid analysis, you should be. And you should be doing it with POLARIS Laboratories®.

We provide insights into your maintenance by testing your equipment’s engine oil, hydraulic oil, coolant and diesel fuel. Extend your drain intervals to save money in your maintenance budget by starting fluid analysis program with us. I’ve highlighted four key reasons to start your year off with POLARIS Laboratories®:

  1. Sampling on The Go: The HORIZON® mobile app places the power of the web data management application in the palm of your hand. The app allows you to quickly submit sample data and read reports from mobile devices.
  2. DataConnect: Conveniently have all your data in one system with an automatic import of your HORIZON sample data into your own data system.
  3. Trusted Laboratory: POLARIS Laboratories® is accredited in accordance with the requirements of ISO 17025:2005.
  4. 24-Hour Assistance: Our customer service representatives and data analysts are available 24-hours a day, Monday through Friday to assist you.

Learn more about managing an effective fluid analysis program by partnering with POLARIS Laboratories®.

Ready to get started? Fill out this form and we will contact you.


Proven Impact. Proven Uptime. Proven Savings.
Let us prove it to you.

Published December 5, 2017